Privacy Policy

1. Scope & Aim

At Safe Cyber, based in Auckland, New Zealand, we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 (NZ Privacy Act) and any other applicable privacy laws. This policy outlines how we collect, use, disclose, and safeguard the personal information of our staff, contractors, clients, and any other individuals who engage with our services.

2. What Is Personal Information and How Do We Collect It?

Personal information includes any information about an identifiable individual, such as your name, address, contact details, date of birth, financial details, or employment information. We collect personal information only when it is reasonably necessary for our business functions or activities. This may occur when you:

Interact with our website or social media channels.
Communicate with us via email, phone, or other means.
Sign up for our services or request information.
Apply for a role with Safe Cyber.

We strive to keep your personal information accurate, complete, and up to date. If your details change, please let us know so we can amend our records.

3. Why We Collect Personal Information

We collect personal information to:

Deliver and enhance our cybersecurity services.
Manage employment and contractual relationships (e.g., payroll, performance reviews).
Comply with legal and regulatory obligations.
Handle inquiries, feedback, or complaints.

4. How We Use and Disclose Personal Information

We only use and disclose your personal information for purposes directly related to the reasons it was collected or as required by law. This may include sharing your information with:

Third-Party Service Providers: Such as those assisting us with IT support, payroll, or other operational services.
Government Agencies and Regulatory Bodies: Where we are legally obliged to share information.
Professional Advisors: Including legal, accounting, or business consultants, but only to the extent necessary for them to provide their services to us.

If we ever need to share your personal information with overseas recipients, we will ensure they follow privacy standards comparable to those under the NZ Privacy Act.

5. Securing Your Personal Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access, modification, or disclosure. We use physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data. When your personal information is no longer required, we securely destroy or de-identify it in accordance with legal requirements.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe and may ask you for proof of identity before releasing any information.

7. Making a Privacy Complaint

If you have a concern or complaint about how we handle your personal information, we encourage you to contact us first so we can address the issue. Please gather any relevant documents or information and clearly outline the nature of your complaint. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner in New Zealand. For more information, visit www.privacy.org.nz.

8. Changes to This Policy

We may update or amend this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on our website, and your continued use of our services indicates your acceptance of any changes.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Safe Cyber
Vishal Jasuja
info@safecyber.co.nz
0800 39 49 39
361, New North Road, Auckland, New Zealand